In this op-ed, Forbes contributor Tim Worstall argues that the largest retailers in the US are not really retailers at all. Amazon and WalMart, posits Worstall, compete on the ability to provide convenience to consumers. Here is an excerpt:
WalMart has spent great time and effort on thinking about the actual distribution of goods to stores. Experiments in exactly how you might load a truck most efficiently, the efficiency of the trucks themselves. These are all activities which would be better described as logistics rather than retailing and so it’s fair enough to call WalMart a logistics company at heart.
Read the full article here.